We’re excited to introduce Mitrix GPT, an AI-powered assistant built to help our website visitors learn everything about Mitrix. Whether you’re curious about our projects, services, or hiring process, Mitrix GPT is here 24/7 to deliver instant answers about:
- Our company and contact details
- Portfolio projects and blog articles
- Services, industries we work in, our development approach, and team expertise
- Career opportunities and project consultations
We’re also planning to open-source the chatbot’s core on GitHub to showcase our AI engineering skills built using popular tools like LangChain and OpenAI API.
How it works
Behind the scenes, Mitrix GPT runs on a robust architecture that combines retrieval-augmented generation with a smooth user experience. Here’s a quick peek under the hood:
- A user asks a question about Mitrix during a chat.
- The orchestrator framework receives the message and pulls relevant documents from our vector-based knowledge base.
- The LLM, equipped with the chat context (past messages, current question, and retrieved docs), crafts a smart, helpful response.
How Mitrix GPT works
Development process
Our engineers streamlined the development process by leveraging LangChain to build a custom AssistantChain with RAG architecture, which includes a Retriever Chain, a Document Aggregation Chain, and an LLM Chain.
- Retriever. To store vectorized representations of our Knowledge Base, we chose Qdrant as our vector store due to its support for document metadata and hybrid search using both text and embeddings. This choice also leaves room for future enhancements of the Retriever’s capabilities.
- Doc Aggregation. This chain was implemented to manage the context size of retrieved documents, ensuring it stays within the model’s context window. It also enables document summarization, allowing us to include more relevant sources from the Knowledge Base. This approach solved the issue of topic context being scattered across dozens—or even hundreds—of document chunks, which previously limited our ability to provide detailed and accurate answers.
- LLM Chain. This is where the assistant’s response is generated, combining the system prompt, user message, and retrieved documents from the Knowledge Base to produce a coherent and relevant reply.
We used PostgreSQL to store chat history, ensuring persistent context throughout conversations. The solution’s scalability is powered by the FastAPI framework, Google Kubernetes Engine (GKE), and Terraform for infrastructure as code.
Ongoing development will introduce new capabilities, such as tool execution and advanced reasoning, enabling MitrixGPT to generate ballpark estimates for product development requests and career-related inquiries.
How we can help
At Mitrix, we build AI agents designed around your needs, whether you’re looking to boost customer support, unlock insights from data, or streamline operations. Let’s create a robust AI agent tailored to transform your business!
Customer support agent
Delivers 24/7 customer assistance, resolves inquiries efficiently, addresses issues, and enhances overall customer satisfaction.
Healthcare assistant
Performs preliminary symptom assessments, organizes patient records, and provides accurate medical information.
Financial advisor
Delivers tailored investment advice, monitors market trends, and creates personalized financial plans.
Sales agent
Identifies and qualifies leads, streamlines sales processes, and drives growth by strengthening the sales pipeline.
Data analysis agent
Processes and interprets large datasets, delivers actionable real-time insights, and aids in strategic decision-making.
Virtual assistant
Organizes schedules, manages tasks, and provides timely reminders to enhance productivity.
Our expertise across business domains enables us to develop AI solutions aligned with your business model and goals. From managing inquiries to delivering personalized experiences, our agents build stronger relationships while improving response times and satisfaction. We provide:
- Custom AI agent design and integration
- AI agent strategy consulting
- Task automation and optimization
- Security, compliance, and ongoing support
Contact us today to discuss AI solution for you!
Wrapping up
In 2025, generative AI is set to become an even more integral part of business operations. Mitrix GPT is more than just a chatbot, it’s a showcase of what’s possible when AI meets real business needs. Whether you’re exploring our services or thinking about building your own AI assistant, Mitrix GPT is here to guide, inform, and inspire.