One shared platform to control hospice Medicaid room and board payments

Mitrix Technology engineers developed a solution for room/board management communication and payment tracking.

One shared platform to control hospice Medicaid room and board payments

The client

 In this project, Mitrix Technology’s client was Synapse PDI (USA). The company deals with Patient Data Integration. Synapse PDI connects healthcare organizations, patients, and DME (durable medical equipment) providers. There are two main products: DME Hub and Room&Board platform.

Background

Previously, Mitrix Technology has already cooperated with Synapse PDI. They created and maintain the most reliable DME network in the USA called DME Hub. The platform simplifies medical equipment processing from any location or device and provides medical organizations with data and analytics to lower costs and increase efficiency.

Satisfied with the Mitrix engineers’ quality of work, Synapse decided to order the development of another shared medical platform – Room&Board. This platform is aimed to control hospice Medicaid room and board payments.

Objective

Mitrix Technology has been hired to create Room&Board – one shared platform to process patients’ data (payor source, service days, rates, liability, etc) from hospices and Skilled Nursing Facilities for subsequent billing.

Challenge

Mitrix engineers had to create a completely new product. They needed to process patients’ data, develop and test workflows, correct errors, and reconcile billing data between the parties (Hospice and SNF). It was necessary to take into account constantly emerging new cases and scenarios without complicating the system.

Solution

The team consisted of two MT engineers and one Synapse PDI engineer. They created one shared platform for room/board management communication and payment tracking. It is a web application for general use and a desktop application for internal operations and settings.

Census data and key patient information are reconciled on one platform between Skilled Nursing Facilities and Hospice.

Features:

  • Change service dates, rates, and patient liability.
  • Upload and track key documents
  • Audit of document and workflow changes
  • Receive emails when workflow events are triggered.
  • Approve invoices once all details are verified and before submitting for payment.
  • Track the status and payment details on the portal

Results

The team has created a multifunctional shared platform for room/board management communication and payment tracking. Mitrix engineers always offered optimal solutions for business, and actively participated in the product functionality planning.

Mitrix Technology engineers continue to work on product development.

Technologies

Frontend: Angular
Backend: .Net, Asure, SQL

 

Customer`s voice

They fit our culture, which enables us to work internationally. Overall, their service exceeds our expectations.

Andy Perl, CEO SynapsePDI

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